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Notes on products and operations

Practical notes on the decisions behind developing products, manufacturing in China and running international operations.

Latest articles

  • E-commerce Operations

    When to add a second fulfilment location

    A second warehouse can cut delivery times and shipping costs in a key market, but it also splits your stock and adds work. The signs it is time, what it really costs and how to plan the move.

  • Supply Chain

    Planning production around Chinese New Year

    Chinese New Year slows or stops much of Chinese manufacturing for weeks. How to plan orders, freight, quality checks and stock so the holiday does not leave you without product.

  • Product Development

    What to prepare before you ask a factory for a quote

    A quote is only as good as the request behind it. What to prepare on specifications, quantities, packaging, compliance and shipping terms, so the prices you get back are real and comparable.

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